Take the Stress Out of Vacation Rental Ownership
Expert management, personalized care, and maximized returns for your investment property.
BOOK A FREE CONSULTATIONWhat Our Airbnb Clients Are Saying
What If Vacation Rental Ownership Didn’t Feel Like a Full-Time Job?
Managing a vacation rental can feel like a second job.
Between guest communication, coordinating cleaners, and handling maintenance, it’s easy to lose sleep worrying about your property.
If you’ve worked with other management companies, you may have experienced missed communications, low-quality service, or a lack of transparency—leaving you more stressed than before.
At TrustFirst Management, we’re here to change that.
Scott founded TrustFirst with one guiding principle: Trust is earned through action.
Drawing on over 15 years of hospitality experience—and inspired by his mom’s relentless commitment to high standards—Scott created a management service that puts property owners first.
The Short-Term Rental Market Is Booming
With the global vacation rental market projected to surpass $119 billion by 2030, demand has never been higher.
But standing out in this competitive landscape requires more than just listing a property—it demands expert management, proactive strategies, and an unwavering commitment to quality.
At TrustFirst, we treat every property like it’s our own,
DELIVERING PERSONALIZED CARE, MAXIMIZED REVENUE, AND PEACE OF MIND.
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With a portfolio of 30+ properties maintaining an industry-leading
Scott and his team have the expertise to ensure your investment thrives.
What Our Clients Are Saying?
Meet Scott:
THE HEART BEHIND TRUSTFIRST MANAGEMENT
When Scott founded TrustFirst Management, he wasn’t just creating another property management company—he was building a service rooted in values, hard work, and a commitment to excellence.
Growing up with a mom who demanded nothing less than perfection, Scott learned early on the importance of high standards, attention to detail, and following through on promises.
With over 15 years in the hospitality industry, Scott’s experience working in restaurants taught him what it truly means to deliver exceptional service.
He saw firsthand how small, thoughtful gestures—like remembering a guest’s name or going the extra mile to solve a problem—could transform an ordinary experience into something unforgettable.
BUT IT WASN'T UNTIL SCOTT BECAME A FATHER AND BUILT A FAMILY OF HIS OWN THAT HE REALIZED HOW MUCH TRUST MATTERS IN EVERY ASPECT OF LIFE.
Whether it’s caring for his loved ones or managing someone’s most valuable asset, Scott operates with one principle: earn trust through action.
Scott’s hands-on approach and relentless commitment to quality set TrustFirst apart. He’s not just the face of the company—he’s actively involved in ensuring your property thrives.
From market strategies to personalized guest touches, Scott leads a team dedicated to delivering results and making vacation rental ownership stress-free.
Scott’s credentials speak for themselves: over 30 properties under management, maintaining an industry-leading average 4.95-star rating. His data-driven approach ensures every property not only meets but exceeds guest expectations, driving higher occupancy rates and increased revenue for owners.
“At the end of the day, I want every client to feel what I’d want to feel if I were in their shoes: confidence, peace of mind, and the joy of seeing their investment succeed.”
What's Makes Us Different?
WE TREAT YOUR PROPERTY LIKE IT'S FAMILY:
Growing up with a mom who expected perfection taught Scott to never settle for “good enough.” Whether it’s a proactive repair or an extra touch for your guests, we operate with a level of care that stands out in the industry.
WE KNOW THE NUMBERS:
Trust isn’t just built on promises—it’s built on results. We use advanced market data to craft personalized revenue strategies that ensure your property performs at its best, no guessing involved.
IT'S PERSONAL, NOT CORPORATE:
Unlike big companies that shuffle you off to a call center, Scott stays directly involved in your property’s success. When you need answers or solutions, you’re talking to someone who knows your property and cares about your goals.
GUESTS EXPERIENCE THAT DRIVE PROFIT:
Guests who feel valued leave glowing reviews—and glowing reviews mean more bookings. From surprise Crumble cookies to personalized thank-you calls, we go above and beyond to make sure your guests leave happy and your property shines.
RELENTLESS ABOUT QUALITY:
A single missed detail can lead to a bad review. That’s why we inspect every property after each clean and have a dedicated QR inspector on staff to ensure everything meets our high standards.
Does This Sound Familiar?
- You wake up worrying about maintenance issues or bad reviews.
- Guests constantly message you with questions, pulling you away from your work or family.
- Your property’s revenue feels inconsistent, and you’re not sure why.
- You’ve worked with other management companies that overpromised and underdelivered.
We've Got You Covered:
24/7 GUEST SUPPORT:
We handle communication and coordination so you can get your time back.
PROACTIVE MAINTENANCE:
Frequent inspections and detailed reports ensure your property is always in top shape.
REVENUE THAT PERFORMS:
Our custom pricing strategies and market analysis maximize your income.
MARKETING THAT STANDS OUT:
Professional photos and optimized listings ensure your property gets noticed.
CLEAR COMMUNICATION:
You’ll never feel in the dark with our detailed monthly statements and owner portal access.
What You Get with TrustFirst
WHEN YOU PARTNER WITH TRUSTFIRST MANAGEMENT, HERE'S WHAT YOU CAN EXPECT:
REVENUE PROJECTIONS YOU CAN TRUST:
Data-driven pro formas tailored to your property’s market.
PROFESSIONALISM PHOTOGRAPHY:
Listings that grab attention and convert lookers into bookers.
FREQUENT INSPECTIONS:
Peace of mind knowing your property is cared for inside and out.
OWNER PORTAL ACCESS:
Real-time visibility into bookings, expenses, and performance.
TRANSPARENT MONTHLY UPDATES:
Detailed insights that keep you informed.
PERSONALIZED SUPPORT:
Direct access to Scott for high-level concerns and strategic discussions.
Why Reviews Matter
HIGH REVIEWS = MORE REVENUE
Most property owners don’t realize how much reviews impact their bottom line. Platforms like Airbnb prioritize listings with 5-star reviews, pushing them higher in search results and driving more bookings.
At TrustFirst, we’re obsessed with creating exceptional guest experiences. From pre-arrival communication to post-stay thank-yous, we ensure your guests feel cared for—because happy guests mean better reviews and more revenue for you.
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Here’s How to Get Started
YOUR JOURNEY TO STRESS-FREE OWNERSHIP
- Schedule a Free Consultation: Let’s chat about your property and goals.
- Tailored Onboarding: We’ll craft a strategy that includes pro formas, professional photos, and more.
- Sit Back and Relax: Enjoy the benefits of ownership while we handle the details.
